Hanks Fine Furniture

My husband calls this place "SKANKS!" I completely understand why they have a D with the BBB!!! We spent $5,000 CASH with them on bedroom furniture, including a $2,000 mattress. We...

I purchased a sofa had to be spec ordered because they didnt have color in stock. randy promised del by jan 14th. checked with randy dec 23rd said would be in jboro store on jan 4t...

Don't shop at Hanks-Don't shop at Hanks-Don't shop at Hanks-Don't shop at Hanks-Don't shop at Hanks I ordered approximately 6000.00 in furniture for my new home, I w...

We ordered a California King bed and chest from Hanks Fine Furniture on August 17, 2011. After waiting and still waiting we have our mattress on the floor. We sold our old bed th...

My story is too long to type here. Trust me! Hanks Fine Furniture in Rogers Ar is absolutely the worst business in NWA. I've waited 10 weeks for a "Special Delivery take 2 to 3...

I purchased a Bernhardt table from Hanks and knew that it would take "up to 12 weeks" to come in. I was building a home and decided to order early for the time it took. It took 7...

We ordered a dining set the first of August that was supposed to take 2 weeks. It is now Oct 20th and supposed to deliver "sometime tomorrow". We were never contacted at all...

1. Ordered product - told 2 weeks - waited 2 mo. Finally cancelled order and had to fight 25% restocking fee for a product they did not have in stock. 2. The product I did...

The manager at the Rogers Ar store is simply a liar! "Special orders will be 2 to 3 weeks" .Well guess what, it takes 10 weeks! Then he denies he said it. They got the money and ju...

I bought a sofa at Hanks and they said that they didn't know the delivery date, after 4 days I called because I wanted to exchange the product and he said that I couldn't exchange ...

Just another unhappy customer, my mother. On or about the end of Mar. 2011 she chose a leather couch. They delivered it 2-3 days later than what they first told her. The couch they...

I won't go into the whole story but the bottom line is that once Hanks has your money, the salespeople do a fabulous impression of Dr. Jekyll and Mr Hyde. When you finally get a hu...

On 4/4/2011 my family and I went to Hank's Fine Furniture in Ft. Smith, Ar., to purchase living room furniture we had seen advertised just the day before on a television commercial...

Hanks fine furniture screwed me out of $50.00 dollars on the sale of a single bed. that sold for $800.00. they delivered a different bed than what was on display. the bed was retur...

Hanks fine furniture rips off their customers $ 50.00 at a time. bad business practice. $800.00 for a twin size bed and the bed delivered was not the same as in the show room . th...

I bought a $2300 theater sectional a year and some months ago.within a couple of months my sectional had a malfunction. still under warranty i called hanks and had a part ordered.i...

You poor thing! I feel absolutely no sympathy for you. I have worked in retail as a assistant store manger and store manager and am so glad to see true colors like yours shine! Sur...

I paid for a computer desk and was told 4wks on delivery. That was fine with me. 5wks goes by and I call. I'm told it is on back order and will be a few more weeks. I call agai...

I bought a sectional and an ottoman a month ago and after telling me they had 3 sections and 2 ottomans in stock and paying $1800 for a few days later they said they no longer had ...

I was in the Hanks store in Fayetteville when I found 2 chairs that I purchased. The chairs were not in stock at that location and I was told they would be available in approx a w...

I don't understand complaints on Hank's Fine Furniture. I have had nothing but great experiances with this company and I refuse to buy anywhere else. I love the customer se...

I have a recliner i'm having a problem with. The reclining parts seems worn ,and loose ,also when sitting down the chair will suddenly fly open without warning, and *** ...

On 3/20/2010 I purchasesd a recliner from Hanks in Little Rock AR. It was a display model and the one in the Little Rock store was already sold but there was one in the Jonesboro A...

We purchased a double reclining leather couch from Hank's in Hot Springs. The purchase was conducted in a very businesslike manner. Everything went down hill from there. The couch ...

I purchased furniture from hanks furniture and got in to a dispute with citifincial customer servive and have not been deliquent on my account and just checked my credit report and...

I have not had a good experience with this company. We bought a bedroom set on August 6. I mean I spent a lot of money in the store. I bought two dressers, two nightstands, a co...

My husband and I purchased a dining room table from Hanks a few weeks ago. We were told the table would have to be shipped in, and we could pick it up on Wednesday of the next week...

Recently purchased a dinning room group from Hanks which had to be ordered. (Nothing was in stock according to them). The piece we saw on their web-sight along with the piece on th...