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2.1 Based on 30 reviews
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  • Customers like
    • Awesome 1
    • Dilivery guy noticed some scars on chair and offer to replace it 1
  • Customers don't like
    • Customer service 5
    • Poor quality 3
    • Being lied to about warrany claims 2

Delivery promises not kept. I have paid for furniture I do not have and am told it will be yet another week. Meanwhile part of one of the pieces still not delivered was left on my front screened porch and is exposed to the elements. These people care nothing about customer satisfaction. Lesson learned. Stay away from this store! Add comment

Hanks furniture in Rogers Ar is the best furniture store ever! The people and management are awesome!!! Cant believe how easy it is to buy furniture there, they arent pushy. We went to three other places in nwa and went back to hanks for the purchase. Kelvin was our salesperson i have recommended him to several people since our purchase. Lots of people will post bad reviews and it isnt always right. Everyone has the right to express how... Read more

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* From mobile Hanks Fine Furniture 19 hours ago by anonymous #851095 I recently visited the Hanks Furniture in Hot Springs, Ar, I am looking for a new recliner for my husband, the young man, Brad Hall was very helpful, and helpful, I will definitely be come in and ask for Brad when I finally decide on my choice of merchandise, Thank you Brad for being so nice and polite you don't see that a lot these days! - [ ] Read more

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I recently visited the Hanks Store in Hot Springs Ar, I was immediately greeted at the door, by Brad Hall, he was very polite and he was able to answer any questions I had about the furniture, he also seemed very respectful, which is not something you see a lot of these days I will definitely shop there, when I buy furniture in the future! Add comment

I recently visited the Hanks Furniture in Hot Springs, Ar, I am looking for a new recliner for my husband, the young man, Brad Hall was very helpful, and very polite and more than willing to take all the time I needed to check them out. When I finally decide exactly which one I want I will be going back to Hanks in hot Springs Ar to see Brad he was so helpful! Hanks, he's a keeper!! Add comment

Hanks Fine Furniture - Hank’s Fine Furniture
1 of 2

1 review 5.0 star rating 5/13/2016 I bought vanity, bed room set and dining table from here and it's fabulous. I get so many compliments on my furniture and people think it's more expensive than it is. I was hesitate to buy it in mobile, as its a small town but they have in store,on line and in catalog, superb collection. Quality of furniture is also good. The sales associates(Adam Robinson and Darry Shoemore ) were really nice and showed me... Read more

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We were sold a king mattress and box spring with two box springs that don't match. They are refusing to do anything about it! Seriously the worst company ever! Add comment

Went into Hanks Furniture on University Ave in Litle Rock, Ar. The door chimmed to let them know people had entered the store. One woman was setting at a desk, never looked up or said hello, can I help you, nothing. Totally ignored. We walked the entire store as she sat in her butt, no sales person came out. They had a white bedroom set I wanted. After walking thru the entire store and seeing the dust on everything and the dirty floors we left.... Read more

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Today I was provided with excellent service at Hanks Fine Furniture (Panama City,FL) and I truly appreciated it. Scott Rankin's level of professionalism and knowledge of the products on the floor exceeded all my expectations. Such a commitment to customer service should definitely be commended. Thank you Scott, you made a customer for life! Thanks Tommy and Jesse for helping Scott put that huge sectional together so I could see what it looked... Read more

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We purchased furniture paid for it in full on 02/27/2016 Were told it would be at store withing a week and we would receive a call to schedule delivery furniture wont be here until several days after promised date and wont be able to be delivered until at least 5 days after that when delivery driver calls us to schedule a delivery which could take up to another 2 weeks depending on his schedule My husband received a text message with this info... Read more

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