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2.2 Based on 33 reviews
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  • Customers like
    • Awesome 1
    • Dilivery guy noticed some scars on chair and offer to replace it 1
    • Steve 1
  • Customers don't like
    • Customer service 5
    • Poor quality 4
    • Inconvenient and wait for product 3
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Guess I should have read these BEFORE I mabe the purchase. Hanks Jonesboro ar, steve was a great guy to deal with. My wife and I paid cash for a love seat ( $1.084.00) it was the floor model. Loaded it, got it home, wife dident like it. I called to return and the manager ( Randy ) EXTREEMLY rude not interested in helping In any way. Then told us their would be a 25% fee to return it ( that's $250.00 ) and we dident even have it 1day. Needless... Read more

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e also had a HORRIBLE experience! We ordered and it took WEEKS (months) to arrive. The first couch had 3 out of 4 pieces damaged within 2 weeks of having it so we sent it back. SECOND couch-which took forever to get because the "boat sank that was ca rrying it" is now FALLING APART (all less than 6 mo. old at was a $1,200 couch!) Sent a repairman after SEVERAL pleas (covered under warranty) and they... #1 did NOT fix it correctly (still sags) ... Read more

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I have read most of these complaints and was really fascinated. I was considering shopping at Hanks until I read these reviews. While talking to a doctor about another doctor, he said,"after he gets sued a few times, he will learn". I am just an ordinary person but my advice is don't argue. Keep it short and sweet and if that does not work, see if you can get your local TV station to help. ... Read more

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We had the best experience at Hank's in Pensacola,FL. We were looking for great quality dressers and Nick took the time to find us beautiful dressers and went out of his way to call the main store to find the matching pieces for our bedroom. We feel like part of his family. And will recommend Hank's and Nick to everyone searching for quality furniture and a happy, friendly person. Thank you so much Nick. Fred & Barbara Armand Read more

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Delivery promises not kept. I have paid for furniture I do not have and am told it will be yet another week. Meanwhile part of one of the pieces still not delivered was left on my front screened porch and is exposed to the elements. These people care nothing about customer satisfaction. Lesson learned. Stay away from this store!

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Hanks furniture in Rogers Ar is the best furniture store ever! The people and management are awesome!!! Cant believe how easy it is to buy furniture there, they arent pushy. We went to three other places in nwa and went back to hanks for the purchase. Kelvin was our salesperson i have recommended him to several people since our purchase. Lots of people will post bad reviews and it isnt always right. Everyone has the right to express how... Read more

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I recently visited the Hanks Furniture in Hot Springs, Ar, I am looking for a new recliner for my husband, the young man, Brad Hall was very helpful, and very polite and more than willing to take all the time I needed to check them out. When I finally decide exactly which one I want I will be going back to Hanks in hot Springs Ar to see Brad he was so helpful! Hanks, he's a keeper!!

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Hanks Fine Furniture - Hank’s Fine Furniture
1 of 2

1 review 5.0 star rating 5/13/2016 I bought vanity, bed room set and dining table from here and it's fabulous. I get so many compliments on my furniture and people think it's more expensive than it is. I was hesitate to buy it in mobile, as its a small town but they have in store,on line and in catalog, superb collection. Quality of furniture is also good. The sales associates(Adam Robinson and Darry Shoemore ) were really nice and showed me... Read more

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We were sold a king mattress and box spring with two box springs that don't match. They are refusing to do anything about it! Seriously the worst company ever!

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Went into Hanks Furniture on University Ave in Litle Rock, Ar. The door chimmed to let them know people had entered the store. One woman was setting at a desk, never looked up or said hello, can I help you, nothing. Totally ignored. We walked the entire store as she sat in her butt, no sales person came out. They had a white bedroom set I wanted. After walking thru the entire store and seeing the dust on everything and the dirty floors we left.... Read more

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