filters
state:
Show
city:
Show
category:
Show
product:
Show
My mother purchased a new mattress/box springs and 2 swivel rockers. She loved the fabric pattern on the chair that was on their showroom floor, plus it matched the burgundy leather furniture we intend to put in the living room. It took 6 weeks to get the chairs...
Read more
1.0
Product
I liked
  • Customer service while in the store
I didn't like
  • Customer service after chairs delivered
#1040062
Reply to reviews
My wife and I bought a new couch with electric recliners. Nice couch, until it broke... 9 months after purchase! We treated this couch very well. The dog isn't allowed on it. Heck, the kids (teenagers) are only allowed on it on holidays. But things break, so we called...
Read more
2.5
I liked
  • Delivery people
  • Sales staff
  • Products before they broke
I didn't like
  • How i have been treated
  • Long delays with parts
  • No feedback during service period
#1016351
Reply to reviews
We recently bought a Simmons Beauty Rest Mattress King for $857.99. They asked which mattress cover I would like to purchase, and the one I chose was $149.99. When I opened the mattress cover, I found that it zipped along the side meaning that I would have to lift the...
Read more
1.7
Product
#989942
Reply to reviews

Delivery Service Review

Hanks Fine Furniture
#1029633
I will never use this company again took my money and I haven't received my furniture. Told one date and still haven't received my furniture. Steal my money. Going to BBB.
Comment Be first to start a discussion
Show

Bed Frame Review

Hanks Fine Furniture
#1000752
1.0
Bought a bed frame and two nightstands in december. It will be MAY. Before our nightstands are in stock! Beware. This seems to be normal for this store. They sell furniture not in stock. Absolutely nothing anyone can do to get us our nightstands sooner. We dealt with the store at pinnacle crossing. We would have picked a different set if we had any idea this was how it would end up.
Comment Be first to start a discussion
Show

Hanks Fine Furniture Sofa Repair Review

Hanks Fine Furniture
#980718
3.1
Do not stand behind ptoducts.
Comment Be first to start a discussion
Show

Hanks Fine Furniture Staff Review

Hanks Fine Furniture
#961902
4.7
Hanks furniture in Rogers is the most pleasant shopping experience my family has ever experienced. Go there the staff and management are great. Tons of furniture!
Comment Be first to start a discussion
Show
I visited the store in north Little Rock. I had a very nice professional man, Mr Pollard, helping me. He did seem to have a slight disability but that did not stop him from making sure I was taken care of. My complaint is there were 2 others, possibly managers, making...
Read more
#984039
Reply to reviews
I ordered a bedroom set from Hank's. they promised delivery on the following Saturday only to deliver the headboard, and 2 rails. The headboard arrived with a nick which I reported. I was promised the footboard, a replacement for the headboard and night stand would be...
Read more
1.0
#978944
Reply to reviews
Went to pick up my mattress. Waited 10 minutes for help - nothing - went to the office - staff acted like I was bothering them - absolutely rude, unprofessional behavior- Lane shouted " you're welcome" as I left. Never again! Contacted Customer service - no response.
Read more
Anonymous
Anonymous

Bought a leather recliner and a leather couch both electric along with the exteneded warranty all for right at 2000 dollars.Was promised full 5 year warranty which was bullcr...

2.2
#963907
Reply to reviews
I purchased 2 dressers on 10-02-16 from the Rogers Store. I was told by sales rep "Sam Yamani" that I would have them around Halloween. I went to the store on 11/07/16 to check on the delivery and was told I would have those on 11/10/16. I was given written...
Read more
2.1
#953015
Reply to reviews
Purchased 4500 bedroom set paid cash, after the purchase was told that they made a mistake the funiture was not in stock...ask about the floor model was told that they could not sale....hmmm...an hour later someone came in and was able to purchase a floor model...
Read more
Anonymous
Anonymous

I agree 100 % I had the same problem with the manager at Jonesboro store manager Randy said their nothing he can do, I brought an sofa, It came in crooked. They didn't even t...

Anonymous
Anonymous

Same thing happened to me a few years ago from Hank's in Jonesboro, Ar- we will never shop there again

2.2
I didn't like
  • Being lied to about warrany claims
  • Being lied toand management not contacting me
#929408
Reply to reviews
Hanks Fine Furniture - Good Staff selling POOR QUALITY NOT SO "FINE" FURNITURE
Hanks Fine Furniture - Good Staff selling POOR QUALITY NOT SO "FINE" FURNITURE
Hanks Fine Furniture - Good Staff selling POOR QUALITY NOT SO "FINE" FURNITURE
Our second purchase from Hanks was made because of the service (which was great!)and price of our first purchase of bedroom furniture. We thought we could expect the same when it came to living room furniture.NOT! Long story made short the furniture was poorly...
Read more
3.1
#920521
Reply to reviews
On 9/9/16 my fiancee and myself visited the Bowman location, where we were greeted by Jared. He was very pleasant and helpful as we walked the store to find the perfect table for our bedroom. Fast forward to the point of sale....We ended up placing a painting and...
Read more
2.7
Product
#920069
Reply to reviews