My wife and I bought a new couch with electric recliners. Nice couch, until it broke... 9 months after purchase! We treated this couch very well. The dog isn't allowed on it. Heck, the kids (teenagers) are only allowed on it on holidays. But things break, so we called...Read more
My parents bought me a queen size mattress set from Hanks Fine Furnituture in Jonesboro, AR. They got a 15 year warranty on the set. After 4 years the mattress was so warped to say the least, we tried to get it replaced or refunded. We were told a process of pictures,...Read more
We purchased the mattress and boxsprings (not a cheap set) and the Heritage King bed, dresser, mirror, media unit and two nightstands. Within two days the drawers were sticking and not closing right. We made contact with the salesperson, Chris and he said he would get...Read more
Purchased a sofa, love seat and ottoman. Very expensive, one of the most expensive and heaviest pieces there. Purchased the extra warranties and fabric protection as well. One week after delivery of our love seat, the wood fell out from under it!! It had been sat on 3...Read more
Do you have something to say about Hanks Fine Furniture? What happened? What can we help you with?