Hanks Fine Furniture - Good Staff selling POOR QUALITY NOT SO "FINE" FURNITURE

3 of 101 Hanks Fine Furniture reviews

Our second purchase from Hanks was made because of the service (which was great!)and price of our first purchase of bedroom furniture. We thought we could expect the same when it came to living room furniture.NOT!

Long story made short the furniture was poorly made. There were seams on the sofa that were not sewn, the ottoman was sewn crooked and had a small hole in the fabric.The chair and a half had a broken arm. Also they delivered a recliner that was not the one we chose.

All the above were replaced. The sofa was ok, however the frame on the second chair was broken, but replaced later with a third chair.

The upholstered furniture has staples loose and some have come out!

TO SUMMARIZE FREIGHT STORE QUALITY AT FULL PRICE. BUT YOU DO GET FRIENDLY SERVICE.

This review is a subjective opinion of a user.
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Customer service
Exchange, Refund and Cancellation Policy
Staff
Advertised vs Delivered
Delivery Service
Product or Service Quality
Value for money
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Reason of review:
Bad quality
Product or service
Review category
Furniture and Decor
review #920521

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3 of 101 Hanks Fine Furniture reviews
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