Product: Hanks Fine Furniture Furniture Set Clear all filters (0 of 22 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Bought a mattress along with a dining set about three months ago from one of their stores in Texas. Thought I got a good deal due to the fact that I spent a little over $500 on just the mattress, got financing as well (got credit card with a $6000 credit line). Turned...
Read more
5.0
Product
Hanks Fine Furniture Furniture Set
I didn't like
  • Quality of the product
#1349766
Reply to reviews
Show

Hanks Fine Furniture - Horrible customer service, they lied about insurance coverag

Taking to small claims. The manager talked 2 me in a condecending matter. Making reference to my presumed weight.
Product
Hanks Fine Furniture Furniture Set
#1343871
Reply to reviews
We were pleased with the pricing of the items so we decided to look at a bedroom set. When we went to the sets the salesman gave us a quote of $1800.00. We said that was great because a previous store gave us a $2400.00 quote for a similar set. We went to check out...
Read more
1.0
Product
Hanks Fine Furniture Furniture Set
#1093367
Reply to reviews
Show

Hanks Fine Furniture - Furniture Set Review

I ordered a bedroom set from Hank's. they promised delivery on the following Saturday only to deliver the headboard, and 2 rails. The headboard arrived with a nick which I reported. I was promised the footboard, a replacement for the headboard and night stand would be delivered today the 23rd. They showed up at 7 pm with the repair for my love seat and nothing else. I am sending the bedroom furniture back. I will never purchase from Hank's again.
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Reliability
Staff
Value for money
Product
Hanks Fine Furniture Furniture Set
#978944
Reply to reviews
Hanks Fine Furniture - Hank’s Fine Furniture
Luckily for me, one of the associates (Adam)was able to locate Diva collection in their warehouse. He placed the order for me and it was delivered the following week. Its fast because I checked the same furniture in other store but delivery was fast here and price is...
Read more
5.0
Product
Hanks Fine Furniture Furniture Set
I didn't like
  • Replacement took time
#847286
Reply to reviews
They had a white bedroom set I wanted. After walking thru the entire store and seeing the dust on everything and the dirty floors we left. On the way out I yelled from the door so she could hear me' "have a nice day and thank you for all your help" being sarcastic....
Read more
Product
Hanks Fine Furniture Furniture Set
#826730
Reply to reviews
On 1/17/16 we purchased new living room furniture costing over $3000.00 and set up delivery for 2/3/16. On 1/27/16 we received a phone call from our sales person who told us the shipment would not be in until 2/12/16. That's nine days past our delivery date and...
Read more
1.3
Product
Hanks Fine Furniture Furniture Set
I didn't like
  • Inconvenient and wait for product
#781659
Reply to reviews
Show

Hanks Fine Furniture - Furniture Set Review from Bryant, Arkansas

Black guy that works at Bowman is racist. Followed me around the store, asked me several times if i needed help. I told him i was working with another salesman and just wanted to take a second look. (He wanted in on part of the sale). I asked him to please leave me alone. He came back at me in a rage, called me recist, and rude. I went to store management. They did nothing. I WILL NEVER SET FOOT IN A HANKS STORE AGAIN.
2.0
Details
Delivery Service
Product or Service Quality
Staff
Website
Product
Hanks Fine Furniture Furniture Set
#762103
Reply to reviews
I ordered a bedroom set at Hank's in Springfield, Mo and paid in full on 3/12/15. I received half of it on 3/31. One of the drawers under the bed was smashed & a guide rail for another drawer was missing. I reported it to the store with photos on 4/4. A claim was...
Read more
1.1
Product
Hanks Fine Furniture Furniture Set
I didn't like
  • Being lied to about warrany claims
#673750
Reply to reviews
We bought furniture in Feb 2015 the furniture was supposed to be delivered in two to three weeks after repetitive calls after 5 weeks they delivered the partial order, they said the bed set will be delivered in two weeks, they said if they don't deliver the rest of the...
Read more
Product
Hanks Fine Furniture Furniture Set
I didn't like
  • Poor quality
  • Customer service
#644930
Reply to reviews