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I have read most of these complaints and was really fascinated. I was considering shopping at Hanks until I read these reviews. While talking to a doctor about another doctor, he said,"after he gets sued a few times, he will learn". I am just an ordinary person but my...
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Bonifay, Florida
#856856
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We had the best experience at Hank's in Pensacola,FL. We were looking for great quality dressers and Nick took the time to find us beautiful dressers and went out of his way to call the main store to find the matching pieces for our bedroom. We feel like part of his...
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5.0
#855197
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Hanks furniture in Rogers Ar is the best furniture store ever! The people and management are awesome!!! Cant believe how easy it is to buy furniture there, they arent pushy. We went to three other places in nwa and went back to hanks for the purchase. Kelvin was...
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Anonymous
Anonymous

Thanks for all the kind words.. Lots of people only want to talk about bad things!

5.0
#853006
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Hanks Fine Furniture - Simple Review #1460226408
1/1

Box Spring Review

Hanks Fine Furniture
#826761
1.0
Details
We were sold a king mattress and box spring with two box springs that don't match. They are refusing to do anything about it! Seriously the worst company ever!
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
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Hanks Fine Furniture Work Experience Review

Hanks Fine Furniture
#718179
Had a brother that work there , always put in a 3 weeks notice when something came up never gave him the time off he need I guess when someone becomes manger they think they are God .
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Hanks Fine Furniture Pickup Review

Hanks Fine Furniture
#667997
Horrible customer service Poor service at pick up in North Little Rock
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Mattress Review

Hanks Fine Furniture
#663923
1.6
Details
It seems that Hank's fine furniture is only focused on numbers rather than customer service. Just getting a mattress delivered was a nightmare. I had to get a different contracting service to deliver my mattress. The manager was not helpful at all and he was the one who made the sale! This will be the last time I shop at Hank's "fine" furniture.
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Customer service
Delivery Service
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Style and Design
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I recently visited the Hanks Furniture in Hot Springs, Ar, I am looking for a new recliner for my husband, the young man, Brad Hall was very helpful, and very polite and more than willing to take all the time I needed to check them out. When I finally decide exactly...
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Anonymous
Jo

Well, I hope you do not have any problems with this chair, because once I had a problem, the same young man wasn't so nice. He actually laughed at my problem and swore also. I...

Batesville, Arkansas
#851095
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Hanks Fine Furniture - Hank’s Fine Furniture
1 review 5.0 star rating 5/13/2016 I bought vanity, bed room set and dining table from here and it's fabulous. I get so many compliments on my furniture and people think it's more expensive than it is. I was hesitate to buy it in mobile, as its a small town but they...
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5.0
I liked
  • Dilivery guy noticed some scars on chair and offer to replace it
I didn't like
  • Replacement took time
#847286
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Went into Hanks Furniture on University Ave in Litle Rock, Ar. The door chimmed to let them know people had entered the store. One woman was setting at a desk, never looked up or said hello, can I help you, nothing. Totally ignored. We walked the entire store as she...
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#826730
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Today I was provided with excellent service at Hanks Fine Furniture (Panama City,FL) and I truly appreciated it. Scott Rankin's level of professionalism and knowledge of the products on the floor exceeded all my expectations. Such a commitment to customer service...
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5.0
#811331
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We purchased furniture paid for it in full on 02/27/2016 Were told it would be at store withing a week and we would receive a call to schedule delivery furniture wont be here until several days after promised date and wont be able to be delivered until at least 5 days...
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1.0
Beech Island, South Carolina
I didn't like
  • Customer service
  • Inconvenient and wait for product
#802278
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SALESMAN SPOKE WHEN WE FIRST CAME IN BUT NOTHING AFTER THAT HE WAS MORE CONCERN THAT MY 7 YR OLD WAS SITTING NOT PLAYING ON THE BED AND STILL DID NOT INTRODUCE HIMSELF OR ANYTHING WE CONTINUED TO WALK AROUND TO PASS ANOTHER SALESMAN ON THE COUCH WITH LEGS KICKED UP ON...
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1.0
I didn't like
  • Customer service
#788785
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We Bought a Leather Couch with sleeper bed in it plus the Warranty with it as well. The sale receipt says Leather Couch as well, the sales person said nothing about top grain leather at all, because when I buy something leather wise I want 100%leather material...
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Anonymous
Anonymous

Thanks very much for your review. I would have never in a million years guessed they could pass off a horrible fake product like that. I don't see your picture. But I don't...

Anonymous
Anonymous

Stay away from top grain leather! if you don't you will be sorry. On our receipt and the sales person told us that the couch was leather and on the receipt it states as being ...

#785840
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