filters
state:
Show
city:
Show
product:
Show
Guess I should have read these BEFORE I mabe the purchase. Hanks Jonesboro ar, steve was a great guy to deal with. My wife and I paid cash for a love seat ( $1.084.00) it was the floor model. Loaded it, got it home, wife dident like it. I called to return and the...
Read more
1.6
I liked
  • Steve
I didn't like
  • Makes me want to throw up
  • Manager randy
#883911
Reply to reviews
e also had a HORRIBLE experience! We ordered and it took WEEKS (months) to arrive. The first couch had 3 out of 4 pieces damaged within 2 weeks of having it so we sent it back. SECOND couch-which took forever to get because the "boat sank that was ca rrying it" is now...
Read more
1.8
Irvington, Alabama
I didn't like
  • Poor quality
  • Poor repair service
  • Inconvenient and wait for product
#862003
Reply to reviews
I have read most of these complaints and was really fascinated. I was considering shopping at Hanks until I read these reviews. While talking to a doctor about another doctor, he said,"after he gets sued a few times, he will learn". I am just an ordinary person but my...
Read more
Bonifay, Florida
#856856
Reply to reviews
Hanks Fine Furniture - Simple Review #1460226408
1/1

Box Spring Review

Hanks Fine Furniture
#826761
1.0
Details
We were sold a king mattress and box spring with two box springs that don't match. They are refusing to do anything about it! Seriously the worst company ever!
Comment
Show
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website

Hanks Fine Furniture Work Experience Review

Hanks Fine Furniture
#718179
Had a brother that work there , always put in a 3 weeks notice when something came up never gave him the time off he need I guess when someone becomes manger they think they are God .
Comment
Show

Hanks Fine Furniture Pickup Review

Hanks Fine Furniture
#667997
Horrible customer service Poor service at pick up in North Little Rock
Comment
Show

Mattress Review

Hanks Fine Furniture
#663923
1.6
Details
It seems that Hank's fine furniture is only focused on numbers rather than customer service. Just getting a mattress delivered was a nightmare. I had to get a different contracting service to deliver my mattress. The manager was not helpful at all and he was the one who made the sale! This will be the last time I shop at Hank's "fine" furniture.
Comment
Show
Customer service
Delivery Service
Price Affordability
Product or Service Quality
Staff
Style and Design
Website
We had the best experience at Hank's in Pensacola,FL. We were looking for great quality dressers and Nick took the time to find us beautiful dressers and went out of his way to call the main store to find the matching pieces for our bedroom. We feel like part of his...
Read more
5.0
#855197
Reply to reviews
Hanks furniture in Rogers Ar is the best furniture store ever! The people and management are awesome!!! Cant believe how easy it is to buy furniture there, they arent pushy. We went to three other places in nwa and went back to hanks for the purchase. Kelvin was...
Read more
Anonymous
Anonymous

Thanks for all the kind words.. Lots of people only want to talk about bad things!

5.0
#853006
Reply to reviews
I recently visited the Hanks Furniture in Hot Springs, Ar, I am looking for a new recliner for my husband, the young man, Brad Hall was very helpful, and very polite and more than willing to take all the time I needed to check them out. When I finally decide exactly...
Read more
Anonymous
Jo

Well, I hope you do not have any problems with this chair, because once I had a problem, the same young man wasn't so nice. He actually laughed at my problem and swore also. I...

Batesville, Arkansas
#851095
Reply to reviews
Hanks Fine Furniture - Hank’s Fine Furniture
1 review 5.0 star rating 5/13/2016 I bought vanity, bed room set and dining table from here and it's fabulous. I get so many compliments on my furniture and people think it's more expensive than it is. I was hesitate to buy it in mobile, as its a small town but they...
Read more
5.0
I didn't like
  • Replacement took time
#847286
Reply to reviews
Went into Hanks Furniture on University Ave in Litle Rock, Ar. The door chimmed to let them know people had entered the store. One woman was setting at a desk, never looked up or said hello, can I help you, nothing. Totally ignored. We walked the entire store as she...
Read more
#826730
Reply to reviews
Today I was provided with excellent service at Hanks Fine Furniture (Panama City,FL) and I truly appreciated it. Scott Rankin's level of professionalism and knowledge of the products on the floor exceeded all my expectations. Such a commitment to customer service...
Read more
5.0
#811331
Reply to reviews
We purchased furniture paid for it in full on 02/27/2016 Were told it would be at store withing a week and we would receive a call to schedule delivery furniture wont be here until several days after promised date and wont be able to be delivered until at least 5 days...
Read more
1.0
Beech Island, South Carolina
I didn't like
  • Inconvenient and wait for product
  • Customer service
#802278
Reply to reviews