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Most of the time people enter furniture stores they are greeted...i was ignored. This happened twice to me, once when i was just browsing and the second time when i was trying to inquire about a bed's construction.

Both times I choose to ignore because i am a young woman in her early twenties so i just assumed they didnt think i would actually be buying anything. Third time i brought my father and "he" was immediately greeted at the door. However i overlooked it because Hanks had the type of bed i wanted, at the price i wanted. Fast forward to after my purchase is complete I am told my bed will be in stock in a week and a half and ready for either delivery or pick up...

Now almost 4 weeks later my bed is still not on stock. Everytime i call the only thing i am told is that someone will call when the bed is at their warehouse.

I have purchased a brand new expensive mattress that has been sitting on my bedroom floor for 3 weeks now. Needless to say i am not a happy camper and will be inquiring about a full refund so i can take my business elsewhere.

Product or Service Mentioned: Bed.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Nov 09, 2017.
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